PRIVACY & COOKIE POLICY
Privacy Policy
This privacy policy sets out how E R Norton & Son uses and protects any information that you give us when you use this website, www.handmadereproductions.co.uk .
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st August 2019.
What we collect
- We may collect the following information from this website:
- Name and job title
- Contact information including email address
- Demographic information such as postcode, preferences and interests
How we collect the information
If you click on one of the links on our website which reads “Contact us about this item”, an email form will appear in a window so that you can send us an email requesting more information. The email is pre-populated with our email address and also, in the subject line, an indication of which product shown on the website you are interested in. You can optionally add your contact details and any other information that you wish us to see. When we receive the email it will be stored in our system for a maximum period of two years. If you subsequently order something from us we may collect other information from you to enable us to proceed with your order, but this information will not be obtained from the website.
Currently, this website does not have any other method of collecting your personal information.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service,
and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- If you have asked us to do so, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address or postal address which you have provided.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
For full information about the use of cookies on this website, please see here.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us at the address below or emailing us at info@handmadereproductions.co.uk .
We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting, but only if you tell us that you wish this to happen.
In accordance with the General Data Protection Regulation (GDPR), you may request details of personal information which we hold about you. If you would like a copy of this information please write to:
E R Norton & Son, The Todding Farmhouse, Leintwardine, Craven Arms, Shropshire, SY7 0LX
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
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